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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Syngular Journee

June 30, 2025

5  out of  5
rating by Syngular Journee
"Great customer service!!! 10/10"
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Thomas Pinchin

June 26, 2025

5  out of  5
rating by Thomas Pinchin
"Very helpful, Thanks"
We responded:
"Thank you, Thomas. "
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Paul Testa

June 26, 2025

5  out of  5
rating by Paul Testa
"Nicole was incredibly helpful. Took the time to help me understand my options and presented me with a solution that reduced my annual cost significantly while providing increased coverage"
We responded:
"Thank you so much, Paul. We are so glad Nicole was able to assist you with your Insurance needs, and save you money!"
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brandon mcmillan

June 26, 2025

5  out of  5
rating by brandon mcmillan
"I can’t say enough good things about my experience with Jessica! Switching from Progressive to State Farm felt like a big decision, but Jessica made the entire process so smooth and stress-free. Not only did she take the time to clearly explain exactly how and where I was saving money, but she went above and beyond to make sure I fully understood my new policy and all the benefits that came with it. What really stood out was how genuine and personable she was. It didn’t feel like I was just talking to an insurance agent it felt like I was talking to someone who truly cared about my needs and my situation. Jessica has a rare combination of professionalism, knowledge, and authentic passion for helping people. She took the time to connect with me on a personal level, making the entire experience feel welcoming and comfortable. At the end of the day, I didn’t just switch because of the savings (though that was a huge plus!); I switched because Jessica made me feel confident, valued, and taken care of. If you’re thinking about making a change or even just want to explore your options, I highly recommend reaching out to her. Thank you, Jessica, for making this such a positive experience!"
We responded:
"Thank you so much, Brandon. We are so glad Jessica was able to assist you with your Insurance needs. "
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David Hebert

June 25, 2025

5  out of  5
rating by David Hebert
"5 star for the information and professional services rendered by Katherine and Jessica"
We responded:
"Thank you for the great review."
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Skye Lawson

June 13, 2025

5  out of  5
rating by Skye Lawson
"I had the pleasure of speaking with Jessica and she was able to provide clarity and answer all my questions regarding my quote. Would recommend!"
We responded:
"Thank you, Skye! We're so glad Jessica was able to provide the clarity you needed and answer all your questions. She’s dedicated to making the process as smooth as possible, and we truly appreciate your recommendation. We're always here if you need anything else!"
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Gene Wells

June 10, 2025

5  out of  5
rating by Gene Wells
"Outstanding service. Provided good information to make my decision for coverage. Like a good neighbor, J was there!"
We responded:
"Thank you so much, Gene! We're glad to hear you had an outstanding experience and felt well-informed in making your coverage decision. That “like a good neighbor” line made our day—J truly is a great example of what we’re all about! We appreciate your trust and support!"
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Leslie Woods

June 5, 2025

5  out of  5
rating by Leslie Woods
"I needed to update my insurance and lower other insurance. Jessica followed up with me and handled everything quickly, effectively, & efficiently. She did an awesome job!"
We responded:
"Thank you so much, Leslie! We're thrilled to hear that Jessica was able to assist you quickly and efficiently with your insurance updates. We’re lucky to have her on our team, and we’re grateful for your trust in us. If you ever need anything else, don’t hesitate to reach out!"
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Sally Cantwell

May 20, 2025

5  out of  5
rating by Sally Cantwell
"Jessica called me within moments of my inquiry and quoted me a better policy for less money!! Very friendly and informative! Thank you!"
We responded:
"Thank you for the kind review, Sally. "
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Kevin

May 20, 2025

5  out of  5
rating by Kevin
"My experience with this agency was outstanding. Jessica was very knowledgeable and helpful. She answered all of my questions and made great recommendations for my coverage, not to mention she saved me almost $500 a year. I would recommend this company to everyone!"
We responded:
"Thank you, Kevin. We are so glad to hear that Jessica was able to answer all your Insurance questions!"
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Johnny P

May 14, 2025

5  out of  5
rating by Johnny P
"The staff is friendly and professional. The communication from the team at this office is amazing, I was able to have claims resolved almost instantly. Amazing full coverage rates."
We responded:
"Thank you for trusting our team with your insurance needs, Johnny. "
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Barbara Smith

April 30, 2025

5  out of  5
rating by Barbara Smith
"Thanks Jessica for you time and good news about my premium and letting me know about the program"
We responded:
"Thank you for taking the time to leave us a great review!"
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Joe Musisca

April 25, 2025

5  out of  5
rating by Joe Musisca
"Totally awesome. Extremely personable."
We responded:
"Thank you for the great feedback!"
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Chris Zampese

April 23, 2025

5  out of  5
rating by Chris Zampese
"I just had by biannual policy review with Jessica today and as always it went very smooth. She was very professional, knowledgeable and explained everything in a way I could understand. She looked over every policy to see if there were discounts I could get. Very helpful and enjoy doing buisness with this office."
We responded:
"Thank you for the kind review and trusting our team with your Insurance needs. "
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Giselle Ramlow

April 10, 2025

5  out of  5
rating by Giselle Ramlow
"Recently called and spoke with Jessica about getting a cheaper monthly rate and she was so knowledgeable and kind throughout the whole process. I was able to get a lower rate without losing too much coverage, and was even able to add additional benefits I didn’t know about. Overall super satisfied! Thank you Jessica :)"
We responded:
"Thank you for the great review. "
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Shambricka Harewood

April 1, 2025

5  out of  5
rating by Shambricka Harewood
"Jessica Sweet is wonderful! It's been a pleasure to work with Jessica. She's very patient and takes her time to explain everything. Thanks for your help today!"
We responded:
"Thank you for the wonderful review and trusting our team with your Insurance needs. "
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A A

March 27, 2025

5  out of  5
rating by A A
"Jessica was very knowledgeable, professional, and helpful in answering all my questions as well as getting the right coverage for our situation!"
We responded:
"Thank you for the great review!"
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Meaghan Alberson

March 19, 2025

5  out of  5
rating by Meaghan Alberson
"Jessica Sweet is the best insurance agent I’ve ever had! She is kind, patient, and thorough. She takes the time to get to know her clients and ensures you are well taken care of! She’s an amazing communicator and has help me survive this hectic military move! Cannot say enough amazing things about her! I’ve been with State Farm for over a decade and she is hands down the best agent I’ve worked with."
We responded:
"Thank you for the great review and trusting our team with all your Insurance needs. "
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Mark Moultrie

March 14, 2025

5  out of  5
rating by Mark Moultrie
"Went above and beyond to help me."
We responded:
"We are always willing to help. "
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chase thompson

February 14, 2025

5  out of  5
rating by chase thompson
"Jessica is the best! She saved me hundreds of dollars a month on my commercial and personal insurance policies!"
We responded:
"Chase, Thank you. Jessica is always here to help our customers. "
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Anthony Curry

February 10, 2025

5  out of  5
rating by Anthony Curry
"Perfect"
We responded:
"Thank you for the great review. "
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Mark Lipsky

January 28, 2025

5  out of  5
rating by Mark Lipsky
"Always a pleasant and knowledgeable agent to help with your needs."
We responded:
"Thank you for the kind review, Mark. "
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BRIAN THOMAS

January 22, 2025

5  out of  5
rating by BRIAN THOMAS
"Jessica is amazing! She's always super helpful and quick to respond whenever I need anything. Love how she looks out for my family by making sure we have the right coverage while keeping prices reasonable. Definitely recommend her if you're looking for someone who actually cares about taking care of their clients!​​​​​​​​​​​​​​​​"
We responded:
"Brian, Thank you for the great shout out for Jessica. We strive to provide excellent customer service."
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R. Mulholland

January 22, 2025

5  out of  5
rating by R. Mulholland
"Jessica was so helpful with changing our mother’s insurance and we saved hundreds!!"
We responded:
"Thank you for the great review. We are glad to assist you with your Insurance needs. "
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Patricia P

January 9, 2025

5  out of  5
rating by Patricia P
"Katherine Baustert's team is always so friendly and helpful. I have spoken to them several times over the last year to make changes to a policy and they always go above and beyond to help me."
We responded:
"Thank you for the kind review!"