State Farm® Insurance Agent Katherine Baustert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Lori Forbes
September 3, 2026
"Kim is so courteous and knowledgeable. Her staff is also very helpful. She setup our new policies for Florida and canceled our Virginia policy very efficiently and quickly. Thanks Kim"
Kirk Kuipers
September 3, 2026
"Nicole is very good at what she does for State Farm. She is very knowledgeable, understanding and caring for the customer!"
Mack Snider
September 2, 2026
"Very polite, very professional and I love the price"
anthony williams
September 1, 2026
"All the young women at Katherine Baustert have always gone above and beyond to help me. I just brought my 2017 F-250 over from USAA and because of your wonderful, pleasant ,professional staff and pricing my wife and I will bring the rest of our vehicles back home as well!
Thank you"
Arthur Jenkins
September 1, 2026
"The amount of care regarding my insurance needs has been completely met. I really couldn't ask for more."
Carney Jones
September 1, 2026
"Great"
tredia frazier
August 28, 2026
"I had a wonderful experience working with Nicole at State Farm when getting my new auto coverage. She made the entire process easy and stress-free, explained everything clearly, and made sure I had the coverage that was right for me. Nicole was professional, friendly, and very helpful from start to finish. I truly appreciate her excellent customer service and highly recommend her! ❤️🚗"
Vicky Terry
August 26, 2026
"Thanks for all your help and making a smooth transition."
Carmelo Sustache
August 24, 2026
"After so many years as USAA member, I had finally decided to compare auto insurance coverages with State Farm, a company who out-beat USAA by far on every policy terms. The switch wouldn't be happened without Nicole Goff ( State Farm Agent) expertise and knowledge well presented with no pressure. Keep up the Outstanding work!"
Herbert Wilson
August 5, 2026
"There are not enough words to describe how great Nicole was in assisting me in getting a better policy at the right price. She was very patient, thoroughly explained what we are paying for. She was very responsive to the many questions that I had and returned all of my phone calls."
Jordan Bland
July 28, 2026
"Nicole is the best! She is so friendly, funny, and gives you all the info you need while giving you the best customer service! I highly recommend her!"
Kristin Hecht
June 16, 2026
"Nicole was absolutely the highlight of my day!"
Mike Chlebovec
June 9, 2026
"Katie Larkin from State Farm was the most gracious and patient State Farm agent I ever had the pleasure of communicating with! Her ability to find the solutions to my problems was not only efficient, but also delightful! I highly recommend Katie Larkin as your go to girl for any questions in order to verify identity! She turned a nightmare into an excellent experience! And be kind to Katie because she was kind to me!"
douglas billings
May 12, 2026
"Kim was awesome,very knowledgeable,and helpful,and great personality."
Jennie Adams
May 7, 2026
"It’s an absolute pleasure working with Kim on my insurance needs! Professional and kind!"
Fernando Torres
April 29, 2026
"My experience with state farm insurance company was very professional and satisfied the agent by the name of Kim was very nice, her conduct was professional and I appreciated that she made time to go over my policy with them so I have to say thank you very much for your services State farm insurance.l🙏"
Robert Pellerin
April 28, 2026
"Fast! Friendly! Efficient! and saved me thousands on my auto and home policies without reducing my coverages. Thank you!"
Jessica Bonin
April 1, 2026
"I had an exceptional experience working with my insurance representative. From start to finish, they were incredibly professional, knowledgeable, and genuinely committed to helping me find the best coverage for my needs.
What stood out most was their personal approach—they took the time to understand my situation, answered all of my questions with patience, and made what can often be a confusing process feel simple and stress-free. Their communication was clear, timely, and always courteous.
It’s rare to come across someone who combines expertise with such a high level of care and attention. I truly felt like I was in good hands every step of the way.
I would highly recommend their services to anyone looking for a reliable, trustworthy, and outstanding insurance professional."
James carnall
March 16, 2026
"Kim F. has been great helping us with our new auto policy. She is friendly, professional, answered all our questions and offered other coverages for our family’s needs. Everyone we have spoken to in the office has been helpful and great. Thank you"
David Wilson
March 5, 2026
"Kim was great she helped me with everything and explained everything."
Alma Edenfield
March 3, 2026
"The Representative was very professional, persistent and provided a quote with an exceptional price."
Mrs. Tae
February 17, 2026
"My experience with Nicole was absolutely wonderful. She was knowledgeable, patient and most importantly she listened to my needs. I would recommend her service to anyone looking for any type of insurance."
Brandy K
February 12, 2026
"Nicole was super kind, helpful and got me a rate that was unbeatable from anyone else."
Karen Lauther
February 3, 2026
"I was researching new homeowners insurance because of the high renewal premium. Kim looked over my policy and informed me that I was paying for single dwelling insurance in lieu of townhome/condo insurance. State Farm saved me over $500 just by providing the correct coverage. I also decided to bundle and received additional savings on my vehicle insurance. I highly recommend this office for your insurance needs. Thank you!"
Scott Moss
January 15, 2026
"Just switched from Allstate to State Farm. Better Price for the same coverage. Kimberly Farr has done a great job."