Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jordan Wade

May 24, 2023

5  out of  5 rating by Jordan Wade
"Amazing service and helped me with everything!"

Forest Hill

May 17, 2023

5  out of  5 rating by Forest Hill
"I have used Katherine's office for several years now, and they have always provided me with prompt and informative service z without upselling me too hard on coverage that I don't need. Specifically, I spoke with Nicole this afternoon to confirm some information and adjust my policy, and she was a delight to work with. She addressed everything I needed in short order, and was polite and understanding about my concerns. In short, I highly recommend Katherine's office!"

Whitni Smith

May 9, 2023

5  out of  5 rating by Whitni Smith
"Nicole was great! She was attentive, kind, explained and answered all my questions and was quick to get things started and patient when needed. All the positive adjectives you hope for when dealing with anything insurance related"

Official SinnyK

May 8, 2023

5  out of  5 rating by Official SinnyK
"Mrs. Jessica Sweets made my day today with an amazing quote. Very helpful providing information and very professional. Thanks statefarm!!"

Kendra Motley

April 12, 2023

5  out of  5 rating by Kendra Motley
"We were very pleased with their work on our auto/homeowners insurance! We worked with Nicole and she was very quick with communication and information."

Robert Kinmonth

March 31, 2023

5  out of  5 rating by Robert Kinmonth
"Katie saved me 140$ a month when progressive couldnt be bothered to even try to work with me. Thank you so much."

Dontha Veone

March 24, 2023

5  out of  5 rating by Dontha Veone
"I was recently in a car accident, they not only sent a card signed by everyone in the office but they also called just to check on me. I am very pleased with the prices and the quality of their customer service. 10 out of 10."

Zach Shaw

March 16, 2023

5  out of  5 rating by Zach Shaw
"Jessica was absolutely phenomenal! As much as I hate dealing with Insurance I couldn’t have asked for a better experience! If there was more stars to give she would get them all!!"

Gresh Marsh

March 6, 2023

5  out of  5 rating by Gresh Marsh
"Katherine Baustert, our State Farm agent IS like a good neighbor. She and her staff are knowledgeable and helpful. Whenever I have a question, or need help, her staff is always cheerfully ready to help. Her whole staff is FIVE STAR!"

Bill Walker

February 21, 2023

5  out of  5 rating by Bill Walker
"Jessica was incredibly knowledgeable and courteous in our interaction. She explained everything in detail and went out of her way to ensure my needs were satisfied and I got the best deal possible. Jessica is up to the high standards of Katherine Baustert State Farm and I would highly recommend using her."

leonard frieson

February 21, 2023

5  out of  5 rating by leonard frieson
"Kim was very professional. She answered all my questions and offered good suggestions to maximize my coverage. She was very knowledgeable."

John Conley

February 3, 2023

5  out of  5 rating by John Conley
"This agency provides tremendous customer support and unparalleled attention to detail. Kim, in particular, is a superstar!"

Lisa Lamb

January 30, 2023

5  out of  5 rating by Lisa Lamb
"Jessica was absolutely wonderful in helping me! She is knowledgeable and personable."

m.k. allen

January 25, 2023

5  out of  5 rating by m.k. allen
"Thank you Karen !! I appreciated your kindness and helpful information on my policy."

Gaylene Coover

January 20, 2023

5  out of  5 rating by Gaylene Coover
"I called and spoke with Nicole. She was very knowledgeable and made the whole insurance buying process so easy and non-stressful!!"

Scott Young

January 18, 2023

5  out of  5 rating by Scott Young
"Great team, very attentive as well as professional. I highly recommend them."

George Kuczmarski

January 18, 2023

5  out of  5 rating by George Kuczmarski
"Jessica at State Farm was very informative is highly recommended."

Kat Crane

January 9, 2023

5  out of  5 rating by Kat Crane
"Kim was super helpful by walking me through what everything meant, and why things worked the way they did. I've never left an insurance meeting feeling like I actually understood what I had set up til State Farm. Thank you so much for such a great meeting!"

Jennifer Brooks

January 6, 2023

5  out of  5 rating by Jennifer Brooks
"Everyone is so nice! I’ve been with y’all for years!! Won’t ever change insurance. 😊"

Michael Witkowski

January 6, 2023

5  out of  5 rating by Michael Witkowski
"Great insurance company. I have top of the line coverage and I don't pay a large amount for it. The rates in the area I live in also went up recently by a large amount and they helped me find a way to negate that large change with discounts. Thank you for everything you all do! Another happy customer. =]"

Stephanie Forquer

January 6, 2023

5  out of  5 rating by Stephanie Forquer
"Always friendly and helpful."

Gabriel Hyzer

December 29, 2022

5  out of  5 rating by Gabriel Hyzer
"Well I had an issue with some insurance and this group went above and beyond for me to help me straighten out the issues. This team is above average every time I call I am always greeted with someone in a positive manner. Any questions I may have they make sure I don't end phone call with out asking if they helped me with everything I needed at that time. I highly recommend this agency. This is a great team and I look forward to being insured with them for a while. Thank you Mrs. Katherine for having an amazing team standing behind you and what you represent as an agent who leads this team. I sure I am not the only customer you have that feels this way. Please continue being an aging team. I look forward to many more policy terms as one of your clients. Thank you again."

Patricia Hall

December 29, 2022

5  out of  5 rating by Patricia Hall
"Always kind, I wouldn't change my insurance's any where else"

Jennifer Thomas

December 22, 2022

5  out of  5 rating by Jennifer Thomas
"Katie was so prompt and helpful on reducing my rate. She is phenomenal!"

Betsy S

December 22, 2022

5  out of  5 rating by Betsy S
"Jessica was very knowledgeable and helpful with updating our policy and suggesting ways to save with the bundling discount."