State Farm® Insurance Agent Katherine Baustert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia P
January 9, 2025
5
out of
5
rating by Patricia P
"Katherine Baustert's team is always so friendly and helpful. I have spoken to them several times over the last year to make changes to a policy and they always go above and beyond to help me."
We responded:
"Thank you for the kind review!"
Lindsay Glynn
December 30, 2024
5
out of
5
rating by Lindsay Glynn
"My agent was able to create a great coverage package for my new car insurance with State Farm. I am so glad I switched because they made the process easy."
We responded:
"Thank you for the great review, Lindsay!"
Justin Grant
December 30, 2024
5
out of
5
rating by Justin Grant
"Katherine was incredibly friendly and helpful! She got me an amazing deal on my car insurance and answered all my questions thoroughly. I’m very happy with how smooth and easy the process was thanks to her."
We responded:
"Hi Justin! Thank you for the wonderful review. We are so glad to assist you with all your Insurance needs. "
Justin Mcconnell
December 30, 2024
5
out of
5
rating by Justin Mcconnell
"Had an awesome experience with Katie Larkin! She helped me find the best rates for my auto and renters insurance, she was quick and efficient and she made the entire process super easy!"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
Marcio Reis
December 20, 2024
5
out of
5
rating by Marcio Reis
"Jessica Sweet is knowledgeable, attentive and goes out ov her way to help and find the answers and results for your insurance needs. She's a 10+."
We responded:
"Thank you for the wonderful feedback for Jessica. We are so glad she has been able to assist you with all your Insurance questions!"
Cami Franklin
December 18, 2024
5
out of
5
rating by Cami Franklin
"We have been with the office for years and years. Love the relationships that we have with all of them. Just got off the phone with Jessica and she was amazing. Helping us add a new car - answered questions about my bill and helped me with my business insurance. Very knowledgeable and kind. Made the process super easy. Thank you!"
We responded:
"Thank you for trusting our team throughout the years. It is our pleasure to assist you with all your Insurance needs. "
john penton II
November 15, 2024
5
out of
5
rating by john penton II
"I just got off of the phone with Jessica, who was by far one of the highlights of my month. Jessica answered all of my questions. I never felt rushed or felt like I was wasting her time. Thank you for taking the time to explain products that will definitely help my family. As a single father and Marine retiree, I know quality people when I meet them. You need 20 more like Jessica."
We responded:
"Thank you for the kind feedback. Jessica strives to provide excellent customer service daily. "
John Flores
November 11, 2024
5
out of
5
rating by John Flores
"Simply the best! I've had numerous insurance companies in the past, none of them have provided the level of professionalism or made me feel like they had my best interest until now. Questions about your policy? They got you covered. Need competitive pricing? They got you covered. Excellent group by far!!!"
We responded:
"Thank you for your kind review, John. We are glad we have been able to provide you with excellent customer service. "
Martin Parrott
November 7, 2024
5
out of
5
rating by Martin Parrott
"I just started with state farm, and right now there doing okay, so I will give Katie a 5 star and will see how it goes from here 😀 😊 👍"
We responded:
"Martin, Thank you for the great 5 star rating. It is our pleasure to assist you with your Insurance needs. "
Monica
October 15, 2024
5
out of
5
rating by Monica
"Just called in to get a vehicle replaced on our policy and Jessica was so helpful and knowledgeable! She was able to answer all of my questions and got me taken care of quickly and efficiently. Awesome service and great coverage!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Jessica was able to assist you efficiently and answer all your questions. We're committed to providing awesome service and great coverage, and your feedback means a lot to us!"
MARIA ANTONNETE TAN
October 14, 2024
5
out of
5
rating by MARIA ANTONNETE TAN
"Katy is my agent she is help me to get a quotation that was excellent and works in my budget. Thank you."
We responded:
"Thank you so much, Maria! It's wonderful to hear that the quotation met your needs and fit within your budget. Your satisfaction is incredibly important, and I'm glad I could assist you!"
Milton McDonald
October 4, 2024
5
out of
5
rating by Milton McDonald
"Details of my new Insurance was communicated very well. Everything was well explained in detail."
We responded:
"Thank you so much for your feedback, Milton! It's fantastic to hear that the details of your new insurance were communicated clearly and thoroughly. We're delighted that everything was well explained. Your satisfaction is our priority!"
Andrew F
October 3, 2024
5
out of
5
rating by Andrew F
"Been insured with this agency since I could drive, have always felt well represented and covered, Jessica is a delight to talk with over the phone and helps find me great coverage. Very happy with the service here."
We responded:
"Thank you so much for your kind words, Andrew! It's fantastic to hear that you've felt well represented and covered over the years. Jessica will be delighted to know that her efforts are appreciated. We're very happy to have you with us and look forward to continuing to provide you with great service!"
Garrett Bryan
September 20, 2024
5
out of
5
rating by Garrett Bryan
"I've had insurance with State Farm since I got my driver's license at 16. They have always been a great team to work with and are very responsive to my needs. Over the years, we have been able to shop and price out new policies for additional vehicles, homes, etc. State Farm has done its best to be competitive and often has beat out other providers based on a mix of cost and coverage. Thanks to Katherine, Kim, and the team for handling our policies and claims with excellence!"
We responded:
"Thank you so much for your kind words, Garrett! It's fantastic to hear that you've had such a positive experience with us since you got your driver's license. We strive to be responsive and competitive, and it's wonderful to know that we've met your expectations over the years. Katherine, Kim, and the entire team appreciate your trust and are always here to help with your insurance needs!"
James Harrelson
September 12, 2024
5
out of
5
rating by James Harrelson
"Nicole was super helpful and super friendly… she made sure that I was getting the best coverage I can in my price range.. great customer service… if I could rate 6 stars I would"
We responded:
"Thank you so much for your kind words, James! It's fantastic to hear that Nicole was able to assist you in finding the right coverage within your budget. Your feedback about our customer service means a lot to us. We're delighted to know you had such a positive experience!"
Joshua
September 4, 2024
5
out of
5
rating by Joshua
"I called to get some understanding on my comprehensive coverage and had the luxury of Jessica helping me out! Not only did she inform me on my coverage, she helped me get more coverage while spending only a dollar more on my monthly payments! Overall it was a great experience and I'm happy that Jessica was able to help me out so well"
We responded:
"It's fantastic to hear that Jessica was able to assist you with your comprehensive coverage! We're delighted that she could help you get more coverage for just a dollar more each month. Your satisfaction is our priority, and we're glad you had such a positive experience!"
Stacy Madish
August 15, 2024
5
out of
5
rating by Stacy Madish
"Jessica was amazing, helpful, informative and guided me through the entire process of switching companies! Not to mention her patience with my lack of knowledge! Highly recommend for all your insurance needs!!!"
We responded:
"Thank you so much for sharing your experience, Stacy! It's wonderful to hear that Jessica was able to guide you through the process and provide the support you needed. Your recommendation means a lot to us!"
Herman Dameron
August 13, 2024
5
out of
5
rating by Herman Dameron
"They're always so helpful and even remember my policy number without looking! Great service, and it's fast!"
We responded:
"Thank you for your kind words, Herman! It's wonderful to hear that you appreciate the personalized service and efficiency. We strive to make every interaction smooth and memorable!"
Misty
August 9, 2024
5
out of
5
rating by Misty
"Love this office Jessica is absolutely amazing and will take good care of you with all your insurance needs. The whole office is terrific."
We responded:
"Thank you so much for your kind words, Misty! We're delighted to hear that Jessica and the entire team have been able to take good care of your insurance needs. Your satisfaction means the world to us, and we look forward to continuing to serve you!"
Kathleen George 0
August 8, 2024
5
out of
5
rating by Kathleen George 0
"My visit to State Farm was very productive, the ladies at the front desk were very friendly and polite, Jessica was especially helpful and offered suggestions that are in our best interest, she is very knowledgeable of the business, the absolute best. And Catherine is second to none."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that the team at the front desk made you feel welcome and that Jessica provided helpful and knowledgeable service. Katherine strives to ensure everyone feels valued and well-informed. We appreciate your kind words and look forward to continuing to serve you!"
Bert Briel
August 8, 2024
5
out of
5
rating by Bert Briel
"Alexa is outstanding with her customer service. She is always on top of any issue and able to help answer any and all questions. I have been with this office. For many years and I will never go anywhere else. Thank you Alexa for doing what you do!"
We responded:
"Thank you so much for your kind words about Alexa! It's wonderful to hear that her customer service has made such a positive impact on your experience. We're delighted to have you with us for so many years and appreciate your loyalty. Alexa truly enjoys helping with any issues and answering all your questions. Your support means the world to us!"
john albright
August 8, 2024
5
out of
5
rating by john albright
"Jessica was very thorough,efficient and professional in attaining a very satisfactory conclusion to my needs."
We responded:
"Thank you, John! It's wonderful to hear that Jessica was able to meet your needs so effectively. Your feedback is greatly appreciated!"
John DeGeorge
August 7, 2024
5
out of
5
rating by John DeGeorge
"Nichole was verry helpful n easy to work with"
We responded:
"Thank you, John! It's wonderful to hear that Nichole made the process smooth and easy for you. Your feedback is greatly appreciated!"
Steve A
June 27, 2024
5
out of
5
rating by Steve A
"Switched over from USAA. Saved lots of money. Kim and State Farm were amazing. Great customer service:)"
We responded:
"Thank you for choosing our agency, Steve! We're thrilled to hear that Kim and our team provided you with amazing customer service. We appreciate your kind words and are glad we could help you save money."
Jeri Freeman
June 6, 2024
5
out of
5
rating by Jeri Freeman
"Everyone at this office is so friendly and professional. Been using this office for over 5 years."
We responded:
"Thank you for your loyalty and kind words, Jeri! We appreciate your trust in our team and look forward to continuing to provide you with excellent service for years to come."