State Farm® Insurance Agent Katherine Baustert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Ramos Cortes
November 26, 2024
"Excellent customer service, will go the extra mile to make sure you are getting the right insurance that you need at the right price, bilingual staff, Alexa, presta un perfecto servicio en Español con mucha claridad y conocimiento de seguros, de vida, automovil o su casa. highly recommended"
john penton II
November 15, 2024
"I just got off of the phone with Jessica, who was by far one of the highlights of my month. Jessica answered all of my questions. I never felt rushed or felt like I was wasting her time. Thank you for taking the time to explain products that will definitely help my family. As a single father and Marine retiree, I know quality people when I meet them. You need 20 more like Jessica."
"Thank you for the kind feedback. Jessica strives to provide excellent customer service daily. "
John Flores
November 11, 2024
"Simply the best! I've had numerous insurance companies in the past, none of them have provided the level of professionalism or made me feel like they had my best interest until now. Questions about your policy? They got you covered. Need competitive pricing? They got you covered. Excellent group by far!!!"
"Thank you for your kind review, John. We are glad we have been able to provide you with excellent customer service. "
Martin Parrott
November 7, 2024
"I just started with state farm, and right now there doing okay, so I will give Katie a 5 star and will see how it goes from here 😀 😊 👍"
"Martin, Thank you for the great 5 star rating. It is our pleasure to assist you with your Insurance needs. "
Monica
October 15, 2024
"Just called in to get a vehicle replaced on our policy and Jessica was so helpful and knowledgeable! She was able to answer all of my questions and got me taken care of quickly and efficiently. Awesome service and great coverage!"
"Thank you so much for sharing your experience! It's fantastic to hear that Jessica was able to assist you efficiently and answer all your questions. We're committed to providing awesome service and great coverage, and your feedback means a lot to us!"
MARIA ANTONNETE TAN
October 14, 2024
"Katy is my agent she is help me to get a quotation that was excellent and works in my budget. Thank you."
"Thank you so much, Maria! It's wonderful to hear that the quotation met your needs and fit within your budget. Your satisfaction is incredibly important, and I'm glad I could assist you!"
Milton McDonald
October 4, 2024
"Details of my new Insurance was communicated very well. Everything was well explained in detail."
"Thank you so much for your feedback, Milton! It's fantastic to hear that the details of your new insurance were communicated clearly and thoroughly. We're delighted that everything was well explained. Your satisfaction is our priority!"
Andrew F
October 3, 2024
"Been insured with this agency since I could drive, have always felt well represented and covered, Jessica is a delight to talk with over the phone and helps find me great coverage. Very happy with the service here."
"Thank you so much for your kind words, Andrew! It's fantastic to hear that you've felt well represented and covered over the years. Jessica will be delighted to know that her efforts are appreciated. We're very happy to have you with us and look forward to continuing to provide you with great service!"
Garrett Bryan
September 20, 2024
"I've had insurance with State Farm since I got my driver's license at 16. They have always been a great team to work with and are very responsive to my needs. Over the years, we have been able to shop and price out new policies for additional vehicles, homes, etc. State Farm has done its best to be competitive and often has beat out other providers based on a mix of cost and coverage. Thanks to Katherine, Kim, and the team for handling our policies and claims with excellence!"
"Thank you so much for your kind words, Garrett! It's fantastic to hear that you've had such a positive experience with us since you got your driver's license. We strive to be responsive and competitive, and it's wonderful to know that we've met your expectations over the years. Katherine, Kim, and the entire team appreciate your trust and are always here to help with your insurance needs!"
James Harrelson
September 12, 2024
"Nicole was super helpful and super friendly… she made sure that I was getting the best coverage I can in my price range.. great customer service… if I could rate 6 stars I would"
"Thank you so much for your kind words, James! It's fantastic to hear that Nicole was able to assist you in finding the right coverage within your budget. Your feedback about our customer service means a lot to us. We're delighted to know you had such a positive experience!"
Joshua
September 4, 2024
"I called to get some understanding on my comprehensive coverage and had the luxury of Jessica helping me out! Not only did she inform me on my coverage, she helped me get more coverage while spending only a dollar more on my monthly payments! Overall it was a great experience and I'm happy that Jessica was able to help me out so well"
"It's fantastic to hear that Jessica was able to assist you with your comprehensive coverage! We're delighted that she could help you get more coverage for just a dollar more each month. Your satisfaction is our priority, and we're glad you had such a positive experience!"
Stacy Madish
August 15, 2024
"Jessica was amazing, helpful, informative and guided me through the entire process of switching companies! Not to mention her patience with my lack of knowledge! Highly recommend for all your insurance needs!!!"
"Thank you so much for sharing your experience, Stacy! It's wonderful to hear that Jessica was able to guide you through the process and provide the support you needed. Your recommendation means a lot to us!"
Herman Dameron
August 13, 2024
"They're always so helpful and even remember my policy number without looking! Great service, and it's fast!"
"Thank you for your kind words, Herman! It's wonderful to hear that you appreciate the personalized service and efficiency. We strive to make every interaction smooth and memorable!"
Misty
August 9, 2024
"Love this office Jessica is absolutely amazing and will take good care of you with all your insurance needs. The whole office is terrific."
"Thank you so much for your kind words, Misty! We're delighted to hear that Jessica and the entire team have been able to take good care of your insurance needs. Your satisfaction means the world to us, and we look forward to continuing to serve you!"
Kathleen George 0
August 8, 2024
"My visit to State Farm was very productive, the ladies at the front desk were very friendly and polite, Jessica was especially helpful and offered suggestions that are in our best interest, she is very knowledgeable of the business, the absolute best. And Catherine is second to none."
"Thank you so much for sharing your experience! It's wonderful to hear that the team at the front desk made you feel welcome and that Jessica provided helpful and knowledgeable service. Katherine strives to ensure everyone feels valued and well-informed. We appreciate your kind words and look forward to continuing to serve you!"
Bert Briel
August 8, 2024
"Alexa is outstanding with her customer service. She is always on top of any issue and able to help answer any and all questions. I have been with this office. For many years and I will never go anywhere else. Thank you Alexa for doing what you do!"
"Thank you so much for your kind words about Alexa! It's wonderful to hear that her customer service has made such a positive impact on your experience. We're delighted to have you with us for so many years and appreciate your loyalty. Alexa truly enjoys helping with any issues and answering all your questions. Your support means the world to us!"
john albright
August 8, 2024
"Jessica was very thorough,efficient and professional in attaining a very satisfactory conclusion to my needs."
"Thank you, John! It's wonderful to hear that Jessica was able to meet your needs so effectively. Your feedback is greatly appreciated!"
John DeGeorge
August 7, 2024
"Nichole was verry helpful n easy to work with"
"Thank you, John! It's wonderful to hear that Nichole made the process smooth and easy for you. Your feedback is greatly appreciated!"
Steve A
June 27, 2024
"Switched over from USAA. Saved lots of money. Kim and State Farm were amazing. Great customer service:)"
"Thank you for choosing our agency, Steve! We're thrilled to hear that Kim and our team provided you with amazing customer service. We appreciate your kind words and are glad we could help you save money."
Jeri Freeman
June 6, 2024
"Everyone at this office is so friendly and professional. Been using this office for over 5 years."
"Thank you for your loyalty and kind words, Jeri! We appreciate your trust in our team and look forward to continuing to provide you with excellent service for years to come."
mark w
May 29, 2024
"Excellent service they know what they're doing ....thank you"
"Thank you for the kind words, Mark! We're glad to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out."
David Frakt
May 24, 2024
"When my son turned 16 and got his driver's license, my auto insurance with another company shot up. Katherine was able to save me a substantial amount with a State Farm policy and still provide excellent coverage. A few months later, her colleague Jessica Sweet called me out of the blue with a suggestion of how I could improve my coverage while saving money. Both agents were very patient and informative throughout the process as they explained my options. I would strongly recommend speaking to this office about your insurance needs."
"Thank you for the great review sharing your experience and kind words, David! We are so glad that we could assist you with the insurance you need at a value you deserve and great customer service! We truly appreciate your business and your recommending our services to others. It is a wonderful compliment to our team! We look forward to the opportunity to assist you with any of your future insurance needs!"
T.T. YankeeRose
May 2, 2024
"Everyone at. Katherine. Belkers State Farm is absolutely helpful kind and the service is above way above average 10 plus you would all be happy to have this company here as your car or your car home any insurance that may need #State Farm is always there supportive supportive and knowledgeable People # Katherine's Belcher State Farm is there"
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Reesee Woods
April 26, 2024
"Switching insurance is stressful in itself but I had help from a sweet rep name Jessica S. Who helped ease the pain of switching coverage and adding a new young driver to my policy. Thanks Jessica for all your help."
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
2 D
April 23, 2024
"Nicole was very genuine, informative, knowledgeable, helpful, thoughtful and kind! Thank you Nicole!!! I felt very confident leaving my appointment due to your wonderful work ethic. 🙏"
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."